Terms of Sale

Last updated: 2026-10-12

Company

PT THE ENCELADUS CORP

NIB

1910240009385

NPWP

0125 2411 1790 6000

Address

Jl. Batu Bidak No. 88B, Kerobokan Kaja, Kuta Utara, Kab. Badung, Bali 80361, Indonesia

E-mail

admin@enceladus.pro

1. Seller and scope

These Terms of Sale apply to every purchase of PlayStation Store vouchers made through this website. The seller is PT The Enceladus Corp, a limited liability company (perseroan terbatas) registered in the Republic of Indonesia (the “Seller”). The Seller’s details are shown above.

By sending an order request, you (the “Buyer”) confirm that you have read and accept these Terms.

2. Product

The product is a digital PlayStation Store wallet top-up code (voucher) for the Indonesia region. A code adds its face value in Rupiah to the PlayStation Store wallet of a PlayStation Network account registered in Indonesia. It cannot be used on accounts registered in any other region.

The product is delivered electronically only. No physical goods are shipped.

Using the code and the wallet balance is also subject to the PlayStation Network terms of service and other rules of Sony Interactive Entertainment. The Seller is an independent retailer and does not control PlayStation Network.

3. Ordering

1. Add vouchers to the cart, enter your name and e-mail address on the cart page and send the request. A WhatsApp number is optional.
2. After you send it, the website shows a request number in the format ENC-YYYYMMDD-XXXX. A request is not yet a binding order and does not oblige you to pay.
3. The Seller checks availability and replies by e-mail with an invoice showing the request number, the total amount and the Seller’s bank details. If the vouchers are not available, the Seller tells you by e-mail and does not issue an invoice.
4. The sale is concluded when the Seller receives full payment of the invoice.

4. Prices

All prices are in Indonesian Rupiah (IDR) and are shown in the catalog. The price that applies to your order is the price stated on the invoice.

Any fee your bank charges for the transfer is paid by you. The Seller must receive the full invoice amount.

5. Payment

Pay by bank transfer in Rupiah to the Seller’s company account stated on the invoice, within 2 business days from the date the invoice is sent. Please include the request number in the transfer description.

If the payment is not received within this period, the request and its invoice lapse. You can send a new request at any time. If a payment arrives after the request has lapsed, the Seller either delivers the codes or refunds the full amount within 7 business days.

The Seller accepts payments only to a bank account in the name of PT The Enceladus Corp and never asks for a transfer to a personal account.

Business days are Monday to Friday, except public holidays in Indonesia.

6. Delivery

The Seller sends the code(s) to the e-mail address given in your request within 1 business day after the payment is received in the Seller’s account. The Seller’s delivery obligation is fulfilled when the code is sent to that address.

7. Buyer’s obligations

• Make sure your PlayStation Network account is registered in the Indonesia region before you order.
• Give a correct e-mail address that you can access. The Seller is not responsible for a code that does not reach you because the address you entered is wrong or not accessible to you.
• Keep the code confidential until you redeem it. Anyone who knows the code can redeem it.
• Use the codes only for lawful purposes.

8. Claims and refunds

Claims about codes that were not received or do not work, and refunds, follow the Delivery & Refunds policy. That policy is part of these Terms.

9. Liability

The Seller’s total liability for an order is limited to the amount you paid for that order.

The Seller is not responsible for the availability, operation, content or rules of PlayStation Network and PlayStation Store, for interruptions or changes to those services, or for actions that Sony Interactive Entertainment takes regarding your account.

Nothing in these Terms limits the rights you have as a consumer under the laws of the Republic of Indonesia, including Law No. 8 of 1999 on Consumer Protection.

10. Personal data

The Seller processes personal data as described in the Privacy Policy.

11. Governing law and disputes

These Terms are governed by the laws of the Republic of Indonesia.

If a dispute arises, please contact the Seller first. Both parties will try to settle it by negotiation. If negotiation does not resolve the dispute, it may be submitted to the Consumer Dispute Settlement Body (Badan Penyelesaian Sengketa Konsumen, BPSK) or to the Denpasar District Court (Pengadilan Negeri Denpasar).

You can also contact the consumer complaints service of the Ministry of Trade. Its contacts are at the bottom of this page.

12. Changes to these Terms

The Seller may update these Terms. Each request is governed by the version published on this website on the day the request is sent. The date of the last update is shown at the top of this page.